Next-Day MacBook Keyboard Repairs, USB Mouse Support on iPad Pro, Apple Sued for $1B Over False Arrest - MacRumors

Brought to you by: Apple Stores Now Prioritizing MacBook Keyboard Repairs With Promised Next-Day Turnaround Time Last year, Apple initiated a worldwide service program offering free repairs of select MacBook and MacBook Pro models with lower-profile, butterfly mechanism keyboards after issues emerged with "sticky" keys causing repeating letters and other problems. Fortunately, while customers have typically had to go without their Macs for 3-5 business days while the repairs were completed, Apple has informed Genius Bars that these repairs should be "prioritized to provide next-day turnaround time" in an internal memo obtained by MacRumors. This follows Apple's apology last month: "We are aware that a small number of users are having issues with their third-generation butterfly keyboard and for that we are sorry. The vast majority of Mac notebook customers are having a positive experience with the new keyboard."   Read Full Article Support Our Sponsor Aura Pro X2 SSD – Your Mac. 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Visit Sponsor Popular Stories Apr 25, 2019 Apple Rumored to Add USB Mouse Support to iPad Pro as Accessibility Feature On a recent episode of the Connected podcast, MacStories editor-in-chief Federico Viticci suggested that USB mouse support could eventually be coming to the iPad Pro as an accessibility feature. Viticci cautioned that this is something he "heard months ago" and that he isn't sure "if it'll happen," but well-known developer Steve Troughton-Smith later tweeted that "as far as I'm aware, that is indeed in the works." While accessibility-oriented, it's likely that any user would be able to enable USB mouse support in the Settings app.   Read Full Article New York Student Sues Apple for $1 Billion for False Arrest After Being Mistakenly Identified as Store Thief 18-year-old New York resident Ousmane Bah is reportedly suing Apple for $1 billion in damages for false arrest after he was mistakenly identified as the thief behind a series of Apple Store robberies in Boston last year. According to Bah, Apple's in-store facial recognition software mistakenly linked him to the series of thefts, but Apple refuted this allegation, saying it doesn’t use facial recognition technology in its stores. There is likely more to the story.    Read Full Article Alleged iPhone XI and XI Max Molds Show Triple Camera Layout More evidence continues to emerge to suggest at least one 2019 iPhone will have a square-shaped camera bump with three lenses arranged in a triangle shape. At least one 2019 iPhone is also said to feature a "new and unique" rear shell crafted from a single piece of glass, a design that could minimize the obtrusiveness of the large rear camera array.   Read Full Article Two New AirPods Models Expected in Late 2019 - Early 2020, Including One With 'All-New Design' Two new AirPods models will likely go into mass production between the fourth quarter of 2019 and the first quarter of 2020, according to well-known analyst Ming-Chi Kuo. Kuo believes one of the new AirPods models will feature an "all-new form factor design" and a "higher price" than the second-generation AirPods, which cost $159 with a standard charging case and $199 with a wireless charging case. DigiTimes also reported that Apple plans to launch third-generation AirPods with a noise cancelation function by the end of the year, but the site has a very hit-or-miss track record as it relates to Apple rumors.   Read Full Article Apple Voluntarily Recalls Some Older Three-Prong Wall Plug Adapters Due to Risk of Electrical Shock Apple has announced a voluntary recall of some of its older three-prong wall plug adapters designed for use in Hong Kong, Singapore, and the UK. Apple states that, in very rare cases, affected adapters may break and create a risk of electrical shock if touched. These wall plug adapters shipped with Mac and certain iOS devices between 2003 and 2010 and were also included in the Apple World Travel Adapter Kit.  Apple has asked customers to stop using affected plug adapters, citing customer safety as its "top priority." The company will exchange affected wall plug adapters with new ones free of charge.    Read Full Article Apple Watch Turns Four Years Old This week marked the fourth anniversary of the original Apple Watch, released April 24, 2015. Apple initially positioned the Watch as a fashion item, but it now focuses on the health and fitness aspects of the device, including the potentially life-saving ECG app on the latest Series 4 models. As for what's next, analyst Ming-Chi Kuo believes that Series 5 models later this year will have new ceramic casing options.   Read Full Article

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